Privacy Policy for ZahraFlow

Last Updated: March 20, 2025

Welcome to ZahraFlow, a period tracking app developed by Cloud Software ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use ZahraFlow (the "App"). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use ZahraFlow:

1.1 Personal Information

• Health Data: Menstrual cycle details like start dates, cycle length, symptoms, and flow intensity.
• Account Information: If applicable, your name, email, or other identifiers.
• Contact Information: If you contact support, we may collect your email.

1.2 Non-Personal Information

• Usage Data: App interaction, feature usage, and time spent.
• Device Information: Device type, OS, unique identifiers, and crash reports.

2. How We Use Your Information

• Track menstrual cycles and generate predictions.
• Personalize user experience.
• Improve App performance and provide customer support.

3. How We Share Your Information

We do not sell or share your personal data.

4. Data Storage and Security

• Your data is stored securely on your device.
• We use encryption and access controls for security.

5. Your Choices and Rights

• Edit or delete personal data within the App.
• Request data deletion by contacting us.
• Rights under Tunisian Law No. 2004-63 and GDPR (if applicable).

6. Contact Us

Email: contact@cloudsoftware.tn

7. Changes to This Privacy Policy

We may update this policy. The latest version will always be available in the App.